Access Welcome Guide
Welcome
Welcome to our self-catering accommodation in Galway city — a vibrant, cultural city known for its warmth, charm, and lively atmosphere. Beautifully situated on the University of Galway campus, our accommodation offers the perfect base for visitors exploring the city, attending events, or visiting loved ones. We take pride in providing accessible and comfortable accommodation for all, ensuring that every guest — regardless of ability or background — feels welcome, included, and at home. Whether you are here for study, leisure, or relaxation, we look forward to hosting you in an environment built on comfort, inclusivity, and genuine Irish hospitality. When you choose us, you can stay knowing your accessibility needs and comforts will be catered for.
Accommodation at University of Galway is managed by Atalia Student Residences DAC, a wholly owned subsidiary of the University.
Contact Information
This guide was developed to help all our guests feel at home during their stay; we hope that you find it helpful. If you have any further queries after reading this, please do not hesitate to get in touch by phone at +353 91 527112 or email stay@universityofgalway.ie and one of our team will be happy to help. We are always open to suggestions as to how we can improve.
Staff Training/Assistance
Our staff have undertaken training on disability and deaf awareness. Assistance is available 24 hours, should you require anything during your stay.
Large print information on the following is also available on request.
- Wi-Fi
- Car park
- PEEP (Personal Emergency Evacuation Plan) form
Getting Here
Location
Eircode for Corrib Village/Goldcrest Village check-in: H91 F78F
Eircode for Dunlin Village check-in: H91 DFD0
Driving and Parking
There is a drop-off area and accessible parking spaces in front of the main entrance at both Dunlin Village and Goldcrest Village receptions. Please talk to our reception team for details.
Additional complimentary parking is available in the Park and Ride Car Park adjacent to Dunlin Village for all our summer residents (excluding blue-lined Pay & Display spaces, for which payment is required). No permit is required but your vehicle must be registered with the parking management provider - for information, ask at reception. If your vehicle is not registered, it will be clamped.
Airports
The nearest airport is Shannon Airport, which is 85.6km away from Galway.
Train
Buses and Coaches
From Eyre Square you can take the 404 bus route serving Oranmore to Westside via Eyre Square. The closest stop to us is Corrib Village.
Taxi
Key Accessible Features
Main Entrance and Reception
There is step-free access from the car park to reception and lift access to all apartments not located on the ground floor. Automatic push button doors operate to gain entry to both reception areas and communal spaces in Dunlin Village.
There is a dual height reception desk for a comfortable check-in. Mini refrigerator to store medication, vibrating pillow, emergency pager also available on request from reception.
All lifts throughout both Goldcrest Village and Dunlin Village have braille operating buttons.
Accesible Accommodation
Looking for accessible accommodation for your summer holiday in Galway? Rooms and apartments are available to book at Dunlin Village. Choose to book either an entire, fully accessible apartment or an accessible room only, within a shared apartment. Find details on our accessible accommodation here.
Additional Accessible Features
Accessible Public Toilets
Accessible public toilet facilities are available off the common rooms, adjacent to each reception area. All are equipped with an alarm pull cord, equipment set at an accessible point and additional grab rails.
Refuge System
There are refuge call points on each floor should you require assistance. Once you press these buttons – located on each floor at the emergency stairwells – a member of our security team will respond to your call and come to your assistance.
Lift Dimensions
There are accessible lifts to bring you to each floor of the building. Please note the lift dimensions.
Dunlin Village – 35 inches wide entrance, 55 inches length, 78 inches height
Goldcrest Village – 35 inches wide entrance, 53 inches length, 78 inches height
Emergency Services
Nearest Hospital
University Hospital Galway
Walk-in Clinic
Doctor365,
Unit 3, University Halls, Doctor 365, Newcastle Rd, Galway, H91 WR66
Pharmacy
- Matt O’Flaherty, Hardiman Building, University of Galway, University Rd, Galway. Please note opening hours may be subject to change during the summer period.
- University Late Night Pharmacy, Opposite Entrance University Hospital Galway, University Halls, Newcastle Rd, Galway, H91 P088
First Aid
We have 6 fully trained first aiders on our staffing team. If you require first aid assistance, please ask any member of staff to alert these team members.
In Case of Emergency / Evacuation
On arrival, please notify the team of any specific requirements you may have in the case of an evacuation. These will be recorded on a PEEP (Personal Emergency Evacuation Plan) and kept on file for the duration of your stay. These will be shared with emergency personnel in the event of a required evacuation.
All emergency exits are clearly marked throughout the villages.
Do not use the lift.
Follow the instructions of personnel and go directly to your nearest stairwell.
If mobility allows, descend the stairs to the emergency exit route.
If you are unable to descend the stairs, activate the refuge alarm, wait in the stairwell, and we will come to your aid.
Other Accessible Information
Wheelchair Hire
Available from Home Care Medical Supplies, located in Terryland, Galway.
091 567812
Sensory Garden
Our sensory garden is located at Dunlin Village.
Hearing Loop
Hearing loops are available at both Goldcrest Village and Dunlin Village receptions.
Wheelchair/Scooter Charging
You are welcome to use any of the sockets located in the common rooms, or within your accommodation, to charge your electric mobility vehicles.
Assistance Dogs
Assistance dogs are welcome on site. We kindly ask that you please notify us in advance if bringing an assistance dog to allow us to allocate the appropriate accommodation.
And, during the summer, we offer pet-friendly accommodation
Accesible Experiences in the Area
• Corrib Village shop/café – located on site, with step-free access from each reception to both shop and café. Staff on site are happy to help, with table service if required, or to answer any questions regarding allergens etc.
• Saol Cafe – Social Inclusion Cafe located at ILAS Building directly opposite Dunlin Village.
Footnotes
Date Produced and Last Updated
Produced: March 2026
Last Updated: March 2026
