Our team is happy to help! Reception can be contacted by calling +353 (0) 91 527112.

 
Reception can also be contacted by pressing the concierge icon on hallway intercoms (in Goldcrest Village and Dunlin Village).

 
Reception is open daily from 8:00am – 9:00pm during the summer. However, we can be contacted 24 hours on 091 527112.

 
Note: replacement key cards should be requested during reception hours. Should a guest require a replacement key card outside of reception hours, they can call 091 527112 for assistance.

Check in is from 4:00pm - 8:00pm on the day of arrival.

Late check-in available - please email stay@universityofgalway.ie to arrange.

 By 11:00am on the day of departure.

Please see here for map links.

The main entrance from Upper Newcastle Road is open for vehicular access 24 hours, 7 days a week.

Parking is available on a first-come-first-served basis in limited areas. In order to avoid clamping, your vehicle must be registered with the parking management provider (ask about this at reception on your arrival). See here for more parking information.

Important: there is strict clamping in operation across the University campus.

Yes, complimentary Wi-Fi is available. Instructions are provided on the back of bedroom doors.

Any maintenance issues encountered during a guest's stay, can be logged by contacting reception and we will endeavour to resolve as soon as possible.

Urgent issues should be reported to reception by calling on 091 527112. If, during a guest's stay, there is an exceptional reason why a member of staff or trusted contractor may need to visit their apartment, we will inform guests with as much notice as possible.

Call 091 493333.

In the event of an emergency, please call 091 493333 for security.

To contact emergency services, call 112 or 999.

Fire instructions are on the back of your bedroom door – please take note of what to do in the unlikely event of a fire.

Please ensure that all bedroom doors and windows are closed when away from apartments.

A range of facilities are available for guests' use, as follows:

• Tennis court
• Soccer cages
• Ping pong table
• Pool tables

The above facilities may be used free of charge, however please note that the soccer cages must be booked and a health and safety policy must be signed, in advance.

Sports equipment can be rented from reception by paying a refundable deposit of €20 per item. This deposit is taken as a pre-authorisation on a card only, cash is not accepted. Equipment available for rent includes:

• Tennis rackets and balls
• Badminton rackets and shuttlecocks
• Ping pong paddles, balls and net
• Basketballs and pump
• Footballs

Our shop/café in Corrib Village offers freshly-made hot pizza, sandwiches, fruit, snacks and more, available throughout the day.

Click here for map location and opening hours.

Order pizza in advance for collection! Simply call 091 519299 to place an order and your pizza will be ready to collect from the shop in a matter of minutes.

Allergen information is available – please ask us for more information.

You can also find additional shops on University of Galway’s South Campus.

There is a self-service launderette in each of our 3 residences. These are open 24 hours daily.

Launderette locations:

• Dunlin Village: block B
• Goldcrest Village: between blocks B & C (under the archway)
• Corrib Village: beside block B and the shop. 

An app can be downloaded to gain use of the washing machines and dryers. Instructions are on display in the launderette.

The total cost of a wash cycle plus a dry cycle is €7.30.

Ironing facilities are available in the launderette.

Guests are provided with linen and towels on arrival.

Individually-booked rooms are generally serviced daily and apartments are serviced every 3 days. Schedule may vary subject to business demands or booking type.

Requests for additional items can be made by contacting reception. There is an additional fee for towel and linen change requests outside of the standard housekeeping schedule.

Soap and shampoo/body wash are supplied on arrival. Should more be required, these items are available for purchase in our on-site shop, for an additional fee.

We kindly ask guests to ensure that bins are emptied and bin liners tied at the end of their stay.

Recycling facilities are available and we encourage guests to separate waste correctly.

In the kitchen/living area, there is a compartment for each of the following waste streams:

• Food waste
• Recyclables (cardboard, plastic, paper, cartons, tins)
• General waste (all non-recyclable waste)

There is a bin outside for glass.

We also have a Deposit Return Point located outside our shop in Corrib Village for plastic bottles and aluminium/steel cans that feature the Re-Turn logo!

Our unique location close to both Galway city centre and the countryside, means there is lots to see and do!

See here for some of our favourites.

Yes, all rooms and apartments are non-smoking and non-vaping. Evidence of smoking will incur a charge; please refer to our terms and conditions for full details.

Yes, there are electric vehicle chargers available in the Park & Ride and Corrib Village car parks.

Yes, a number of pet-friendly apartments are available at Dunlin Village during the summer. Please see here for details and information on how to book, and refer to the pet-friendly accommodation section of our Terms and Conditions.

Yes, accessible accommodation is available to book. Please see here for information.

Lost Property Policy

We understand that personal belongings may occasionally be misplaced during a guest's summer stay. While we will make every reasonable effort to assist in locating lost items, guests are advised that Atalia Student Residences DAC is not responsible for any property that is mislaid, lost, or left behind and cannot guarantee that all items will be recovered.

Found Property

Any item found within a guest bedroom, apartment, or elsewhere on the premises will be:

• Recorded in our lost property register.
• Securely stored and safeguarded for a period of 30 days from the date it is found.

For health and safety reasons, perishable items, including food and beverages, will be disposed of immediately and will not be retained.

Reporting a Lost Item

If you believe you have left an item behind, please contact us as soon as possible by emailing stay@universityofgalway.ie

To help us locate your property, please include the following information in your email:

• Full name
• Contact telephone number and email address
• Full mailing address, including Eircode
• Room or apartment number
• Date of departure
• Description of the item
• Details of where the item may have been left (e.g., bedroom, living room/kitchen, reception area, common room etc.)

Return of Recovered Items

If your item is located, a member of our team will contact you to arrange its return.

Please note:

• All postage and packaging costs are the responsibility of the guest.
• Credit card details will be required to process these charges.
• Items will be returned via registered post where applicable.

Disposal of Unclaimed Property

If items remain unclaimed or if the postage fee is not paid after the 30-day retention period, the items may be disposed of, donated, or otherwise dealt with at the discretion of Atalia Student Residences DAC.

We appreciate your co-operation and will do our best to assist with the recovery of lost property.

Hair dryers are not in bedrooms as standard, however they are available to rent from reception for €20 per item. This deposit is taken as a pre-authorisation on a card only, cash is not accepted. The deposit is returned to the card, once the hired item has been returned to reception.

Fans are not in bedrooms as standard, however they are available to rent from reception for €20 per item. This deposit is taken as a pre-authorisation on a card only, cash is not accepted. The deposit is returned to the card, once the hired item has been returned to reception.